PT PMA Noovoleum Indonesia Investama
“UCOLLECT APP”
Noovoleum Pte Ltd, a company registered in Singapore, together with all of its subsidiaries (“We”), hereby enacts this Privacy Policy based on the Personal Data Protection framework for the “UCollect App” (“Application”), effective as of 21 December 2024 until amended in the future. Noovoleum Pte Ltd is also the official entity registered on Google Play Store and App Store.
All user data is securely stored in AWS data centers located in Jakarta, Indonesia, while the AWS account is registered under Noovoleum Pte Ltd in Singapore. By using the Application, you are deemed to have read and agreed to this Privacy Policy.
Acknowledgment and Consent
1. You warrant that all personal data information provided, whether in written form or otherwise, in connection with the use of the Application is genuinely your own and not obtained from any third party without their consent. You bear full responsibility for the accuracy and ownership of such personal data information.
2. By agreeing to this Privacy Policy, you acknowledge that you have read and understood it and agree to all of its provisions. In particular, you agree and grant us permission to collect, process, analyze, store, disclose, correct, and delete your personal data in accordance with this Privacy Policy.
3. If you are below the minimum legal age or fall within the category of children as defined under applicable laws of the Republic of Indonesia, you must ensure that you have obtained consent from your parent or guardian.
Collection of Personal Data
The following are the types or categories of general and specific personal data that we may collect from you, depending on the circumstances of collection and as permitted under the Personal Data Protection Law:
1. personal information: including name, email address, telephone number, and other information submitted when creating an account;
2. device information: including operating system, type of internet browser, and device details;
3. location data: including location details when you enable location services on your device, which we will use to optimize services; and
4. usage data: including logs, analytics, and interaction data from your use of the Application and Web Application.
Personal data collected through third-party services is subject to confidentiality agreements. Data is collected when you register or use the Application, when you contact our customer service, or when you otherwise provide personal data to us. Such collection may occur in various forms and for legitimate purposes (including those permitted under applicable laws).
Cookies and Other Application Trackers
Each time you use or visit the Application, certain information may be collected automatically through cookies. Cookies are small application files stored on your computer or mobile device and used to track activity to enhance interface and user experience. Most mobile devices and internet browsers support the use of cookies. However, you may adjust settings to refuse certain types of cookies or delete stored cookies at any time.
Your Rights Regarding Personal Data
You have rights with respect to your personal data provided to us, including the right to:
1. access and review personal data;
2. request corrections or updates to personal data you provided to us; and
3. request consent and deletion of personal data.
We may refuse your request to access, correct, and/or delete part or all personal data in our possession or control if required or permitted by applicable laws. Refusal may also occur where the personal data contains references to third parties, or if the request is deemed irrelevant, frivolous, unreasonable, or associated with breaches of terms of use or unlawful activities.
In accordance with applicable laws, we reserve the right to impose administrative fees for each access and/or correction request.
Use of Personal Data
We will use your personal data under the following conditions and limitations:
1. to provide services through the Application or Web Application;
2. to improve services and products of the Application or Web Application;
3. to diagnose and resolve issues you experience with the Application or Web Application; and
4. we only retain your personal data as long as necessary to provide services or as required by applicable laws. The retention period will be disclosed to you when obtaining your consent.
Sharing of Personal Data
Sharing of your personal data will be subject to the following conditions and limitations:
1. We share your personal data only for purposes of: (i) compliance with applicable legal obligations, (ii) data processing by third-party service providers under strict confidentiality agreements, and (iii) analytical or optimization purposes while maintaining anonymity;
2. We do not sell or transfer personal data to third parties unless we provide you with clear notice and obtain your explicit consent; and
3. In the event of reorganization, takeover, acquisition, or merger with another legal entity, your personal data may be transferred to the relevant party. Such transfer will be protected by confidentiality agreements, and you will be notified through official notices and public communication on our channels.
International Transfer of Personal Data
Pursuant to the Personal Data Protection Law, we may transfer personal data outside the jurisdiction where your country is located, subject to the following conditions:
1. As the sender, we must ensure that the receiving country has equivalent and/or higher data protection standards than those provided under the Personal Data Protection Law of your country;
2. If condition (1) is not met, we must ensure adequate and binding data protection mechanisms in accordance with applicable laws; and
3. If neither condition (1) nor (2) is met, transfer of data may only be carried out after we obtain your explicit consent prior to transferring the relevant personal data.
Data Controller and Contracting Parties
1. For users domiciled in Indonesia, PT PMA Noovoleum Indonesia Investama acts as the local contractual entity and representative. Collection and processing of personal data are carried out under the responsibility of Noovoleum Pte Ltd (Singapore), which serves as the main data controller and manages application infrastructure, including hosting services and third-party accounts.
2. For users domiciled outside Indonesia, Noovoleum Pte Ltd acts as both the contractual entity and personal data controller.
Contact Us
If you have questions or suggestions regarding this Privacy Policy of the Application, you may contact us via contact@noovoleum.com, or through our registered offices at:
- Jl. Raden Patah No.6, Lebakgede, Kecamatan Coblong, Kota Bandung, Jawa Barat 40132 - Indonesia
- 3 Fraser Street, #04-23A, Duo Tower, 189352 - Singapore
Please note that all correspondence will be recorded and stored for our records.